tenderblue's shop policies

tenderblue
  • Welcome

    Tenderblue is a trademark of handknit and vintage machine knit clothes for babies. Tenderness is my motto. Welcome to tenderblue.
  • Shipping

    The time I need to prepare an order for shipping varies. For details, see individual items or contact me.
  • Refund and Exchange

    I gladly accept returns and exchanges. Just contact me within: 14 days of delivery and ship the items back to me within: 30 days of delivery. I don't accept cancellations But please contact me if you have any problems with your order. Custom or personalized orders can't be returned or exchanged unless they arrive damaged or defective. Buyers are responsible for return shipping costs. If the item is not returned in its original condition, the buyer is responsible for any loss in value.
  • Additional policies and FAQs

    Buyers are responsible for any customs and import taxes that may apply. I'm not responsible for delays due to customs. I will only use your shipping and billing address, and contact information to communicate with you about your order