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Payment
All prices listed include VAT.
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Shipping
All prices listed include VAT.
Free delivery in the Ireland/UK/Italy. Simply add items to your cart or click on the view cart button and you will be redirected to the secure Paypal shopping cart page. Your order will be shipped shortly after we receive payment from you.
FREE shipment for orders over €100.
€ 5 for deliveries to EU (except Azores, Canary Islands, Cyprus, Malta, Madeira and Gibraltar), USA, Canada, Australia, Russia.
Delivery times are usually 1 - 3 working days in Ireland, 2 - 5 working days in EU.
5-10 working days for USA-Canada-Australia
Shipping and/or freight charges are non-refundable.
Customer is responsible for all shipping and/or freight charges for refused shipments.
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Refund and Exchange
You have the right to exchange or receive a full refund on the items you have purchased within 10 days of their delivery.
The items must be in new, unused condition with original tags and packaging.
Unfortunately, we cannot refund the cost of returning items to us since we cannot be held responsible for non-delivery of items.
Please email a note saying what you would like us to do regarding an exchange or return. Note your name, address and phone.
Package the item/items securely and ship to:
Rocio Bitonte
Ballygreen,
V94NX9F, Killaloe, Co. Clare
Ireland
We recommend you pop it into the post office for tracking and proof of delivery (this is completely free).
Returns from outside the EU:
Remember to label your parcel 'Returned unwanted IR merchandise' to avoid import duties.
Payments from Overseas will only be accepted in Euros and refunds are also made in Euros. Please note that we cannot be responsible for additional charges levied by your card provider for using an overseas card.
Customer is responsible for all shipping and/or freight charges for refused shipments.
For all inquiries, email us at info@redbutterfly.eu
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Additional policies and FAQs
Privacy
Your privacy is very important to us. The information that we collect in order to process your order is kept private. We never sell, rent, or share your name, address, telephone number, or e-mail address with anyone. We respect your privacy.
We may collect statistics regarding the use of our webshop, such as traffic patterns and related site information, but this information will not include any personal identifying information.
E-mail
We will only send you e-mails if you ask for more information.
We might also use your e-mail address to confirm your order and to respond to any inquiries you make online. We will not pester you if you don’t ask for more information!
Newsletter
When you subscribe to our newsletter you can be assured that your personal information and email address will not be sold, exchanged, or in any way shared with third parties.
We keep your personal information private, and will only use your email address to send you the newsletters you requested. You can unsubscribe from our newsletter at anytime.