Petit Pote's shop policies

Petit Pote
  • Shipping

    Processing time The time I need to prepare an order for shipping varies. For details, see individual items. Estimated shipping times France: 1-4 business days North America: 3-8 business days Europe: 3-8 business days Australia, New Zealand and Oceania: 1-2 weeks Asia Pacific: 1-2 weeks Latin America and the Caribbean: 1-2 weeks North Africa and the Middle East: 1-2 weeks Sub-Saharan Africa: 2-4 business days I'll do my best to meet these shipping estimates, but cannot guarantee them. Actual delivery time will depend on the shipping method you choose. Customs and import taxes Buyers are responsible for any customs and import taxes that may apply. I'm not responsible for delays due to customs.
  • Refund and Exchange

    Returns & exchanges I gladly accept returns and exchanges Just contact me within: 14 days of delivery Ship items back to me within: 30 days of delivery I don't accept cancellations But please contact me if you have any problems with your order. The following items can't be returned or exchanged Because of the nature of these items, unless they arrive damaged or defective, I can't accept returns for: • Custom or personalized orders • Perishable products (like food or flowers) • Digital downloads • Intimate items (for health/hygiene reasons) Conditions of return Buyers are responsible for return shipping costs. If the item is not returned in its original condition, the buyer is responsible for any loss in value.
  • Additional policies and FAQs

    Privacy policy I will only use your shipping and billing address, and contact information • To communicate with you about your order • To fulfill your order • For legal reasons (like paying taxes)