Marjorie Minnie's shop policies

Marjorie Minnie
  • Benvenuto

    Welcome to Marjorie Minnie, thanks for visiting my shop! All products in this shop are designed and hand produced individually by me. Follow my process and upcoming listings Instagram & Twitter @marjorie_minnie Facebook page www.facebook.com/marjorieminnie or if you just want to say 'hi' please contact me at marjorieminnie@gmail.com
  • Payment

    I accept Paypal & credit cards. As all items are handmade to order, please contact me within 24 hours of placing an order if you wish to cancel. Once work has begun on a personalised order, the full amount will be charged.
  • Shipping

    UK CUSTOMERS All blankets will be shipped Royal Mail recorded delivery for peace of mind. All other items will be shipped Royal Mail 1st class Please note, proof of postage will always be obtained when sending items. INTERNATIONAL CUSTOMERS All blankets will be shipped by Royal Mail International Tracked & Signed for peace of mind. All other items will be shipped by Standard International Shipping. International customers are responsible for any fees, taxes, and duties associated with shipping & purchasing to their respective countries. Please note that the local mail service may affect delivery time and we can't be responsible for delays and damages. Delivery time to Europe approx 3-5 working days. Delivery to the rest of the world in 5-7 working days. As all our items are handmade to order, the approximate delivery time is on top of our current lead time for products. See individual listings for detail of this.
  • Refund and Exchange

    If there is any specific problem that I can help with, please contact me directly and we will try to find a solution together marjorieminnie@gmail.com I put the pictures of the items as accurately as I can, including detail shots to see every detail of the item. If you have any doubts about the way the item looks or the way it feels please message me before buying it. I'll be glad to answer all your questions! All sales are on personalised items are final. These items cannot be exchanged or refunded Refunds on non personalised items will be processed on discussion with the seller. Please talk to me if you have any problems with your purchase :)
  • Additional policies and FAQs

    I welcome custom orders. Contact me at marjorieminnie@gmail.com